Get in Touch
Contact Northstate Labs
We respond to all enquiries within 24 hours, Monday to Friday. For urgent order matters, include your order number in the message.
Get in Touch
Email
info@northstate.xyz
Response time
Within 24 hours on business days
Support hours
Monday – Friday, 09:00 – 18:00 ICT
(Indochina Time, UTC+7)
(Indochina Time, UTC+7)
Location
Thailand
What can we help with?
Order enquiries
Order status, modifications, cancellations, tracking updates
Quality & Documentation
Certificate of Analysis requests, batch information, purity queries
Shipping & Customs
Delivery queries, customs issues, lost parcels
Wholesale & Institutional
High-volume pricing, recurring supply arrangements, institutional accounts
For live chat support: Click the chat icon in the bottom-right corner. A team member will respond during business hours.